|
|
Payment
We encourage customers to use the same billing and
shipping address for all credit card orders to save time on order processing and credit card verification procedures.
Billing address (address where credit card bank statement is mailed) has to be entered on the order with high accuracy.CompuVest electronic system is checking this information at the time of the order processing. If information is incorrect or incomplete the order will not be shipped. We usually notify customers by either a telephone call or email about a credit card processing problem. If we do not receive a call back from a customer within two business days in order to correct this information, the order will be canceled. Please read the following and perform the actions listed if applicable to your situation. 1. If the order exceeds $100 and the shipping address is different from the billing - a customer must fax a signed form authorizing us to ship the product to that particular shipping address. Please download the form, print it, fill it out and fax to: 425.251.5000 Attn: your order confirmation number, account number, or sales order number. 2. If the order exceeds $700 and shipping address is different from billing - a customer must do both of the following:
Fax the front and back of the credit card used for the order to: 425.251.5000 along with the form. Note If your company is using purchase order system please fax the company PO along with the above information.3. If you are an American Express or Discover cardholder and your shipping address on the order is different from the billing address (where credit card statement is mailed) - you must call American Express or Discover customer service to add your "ship to address" on file as the Authorized Shipping address. This is a regular procedure for Discover and American Express. We always check if the credit card company has an authorized shipping address on cardholder's file before shipping the order. By following the above regulations you will save time and your order will be shipped without any delays. 1. If your card is issued in the US please follow CompuVest
Credit Card Payment Instructions.
2. If you are an international customer or your card is issued outside of the USA - CompuVest will accept international credit cards through PAILY Payment Systems (there is a 4% surcharge through PAILY). There are some exceptions for credit cards issued in Canada, at the discretion of Compuvest. 3. If you are a canadian reseller - please send a company PO (Purchase Order) by fax to 425.251.5000 and CompuVest sales team will contact you with further questions or procedures. If you are not a reseller the maximum amount of the order cannot exceed $5000 (US dollars). All orders must follow CompuVest Credit Card Payment Instructions. If the order exceeds $5000 please make the payment by Wire Transfer or Western Union. Orders from any country are accepted. The maximum amount of the order cannot
exceed $5000 (US dollars). If the order exceeds $5000 (US dollars), please make the payment by
Wire Transfer
or
Western Union. Discover The maximum amount of the order cannot exceed $5000 (US dollars).
If the order exceeds $5000 (US dollars), please make the payment by
Wire Transfer
or
Western Union. If you chose a COD payment option in the check out form, you must follow the
following rules for COD orders:
Due to certain restrictions on accepting International credit cards by local US Banks, we now can accept International credit cards
only through PAILY payment processing service. This hassle free service is available directly through our
website. You can use any major VISA/MASTER cards issued in any country to pay for your order. If you choose to pay using your International VISA/MASTER credit card, please select PAILY payment method at the end of your shopping process and we will ship your order without any delay. Additional 4% surcharge will be added to the total amount of your purchase. If you have any questions about PAILY and would like to receive more information - please email Orders from any country are accepted. There is no limit for the amount of the
order. Please make sure to provide the order confirmation number in the payment details section when you are sending
the Wire Transfer. It usually takes some time between the sender of the Wire Transfer (customer) and the recipient
(CompuVest) to obtain the payment.
To inquire about the status of an order or for other questions please send us an
e-mail.
Western Union is the fastest and the most convenient way to pay for the order.
Unfortunately due to certain financial regulations, not all countries are allowed to send US currency out.
Please check
a list of countries,
where this service is available. If it is not available in your country, please use
American Express
credit card or a
Wire Transfer
method of payment.
Please follow these instructions to make a Western Union payment correctly: CompuVest is proud to serve Government, Educational and Corporate
organizations. We accept purchase orders and offer special pricing and payment arrangements for large orders.
Typically we offer Net 30 terms for Government, Educational, and Corporate
clients. In order to process your PO we must receive a copy of the PO signed by the purchasing agent of your
organization. The PO must clearly indicate billing and shipping addresses, contact phone and fax numbers. Corporate
clients must supply us with bank and trade references, along with the Dun & Bradstreet number. Corporate orders
are subject to credit approval. All sales and return
policies
apply to all CompuVest customers.
In order to enter correct pricing and shipping information on the PO, you can
either call us to verify prices and shipping charges, or simply print out the order in the check out process with exact
prices and shipping charges and include it along with the PO. To expedite processing of the order we strongly recommend
faxing it to: 425.251.5000 For any questions regarding Government, Education and Corporate POs please contact: |
|||||
|
||||||